Privacy Policy

Last updated: 1 January 2025

1. Personal data we collect

We may collect the following personal data about you:

• Identity data: full name, date of birth, national ID number, passport number
• Contact data: address, email, telephone number, LINE ID
• Education and employment data: education history, work experience, professional certificates
• Financial data: bank account details (for salary payments)
• Health data: medical check-up results, vaccination records (as required by the destination country)
• Technical data: IP address, site usage data, cookies

2. Why we collect it

We use your personal data to:

• Provide recruitment services and place workers in overseas employment
• Perform employment contracts and agreements with employers
• Prepare visas, work permits and related government documents
• Contact you about positions and employment opportunities
• Comply with legal and regulatory requirements
• Improve our services and your experience of this website

3. Legal basis for processing

• Consent: for data that is not necessary to deliver the core service
• Contract: to perform an employment or service contract
• Legal obligation: to comply with labour law and other applicable legislation
• Legitimate interest: to operate our business and improve our services

4. Who we share it with

We may disclose your personal data to:

• The overseas employer you have applied to
• Government bodies such as the Department of Employment, embassies and the Ministry of Labour
• External providers such as training institutes and hospitals (for medical examinations)
• Affiliated companies and business partners

5. International transfers

Because our business places workers in overseas employment, your personal data may be transferred to destination countries such as Japan, South Korea, Portugal, Qatar and others. We will ensure appropriate safeguards are in place as required by law.

6. How long we keep it

• Applicant data: 2 years from the date of application (where no placement follows)
• Placed worker data: 10 years from the end of the employment contract
• Accounting and financial records: 7 years, as required by tax law

7. Your rights

Under the PDPA you have the right to:

• Access: request a copy of your personal data
• Rectification: have inaccurate or incomplete data corrected
• Erasure: ask us to delete data we no longer need to keep
• Restriction: ask us to suspend use of your data
• Object: object to processing in certain circumstances
• Portability: receive your data in a machine-readable format
• Withdraw consent: withdraw your consent at any time

8. Data security

We apply appropriate technical and organisational measures to protect your personal data, including encryption, access controls and regular security reviews.

9. Contacting our data protection officer

10. Changes to this policy

We may update this privacy policy from time to time. Changes take effect when the updated policy is published on this website, so we recommend reviewing it periodically.